Car Detailing FAQ | Wilmington & New Castle County.

  • I accept Cash, Venmo, Credit/Debit Cards, and custom payment links that can be sent directly to you for easy, secure payments.

  • Yes. A 20% deposit reserves your appointment, and it is applied to the total cost of your service, so it is not an extra charge. You pay the balance when the work is finished. For current services that comes to:

    • Not Your Average Hand Wash: $20

    • Wash and Protect: $46

    • Refresh (interior): $37

    • Deep Clean (interior): $70

    • 3-Year Ceramic Coating: $180

    • 5-Year Ceramic Coating: $240

    If you book more than one service, the deposits are combined into a single charge at checkout. Your exact deposit is always shown before you confirm.

  • Yes, as long as you cancel more than 24 hours before your appointment. Refunds go back to your original payment method within 5 to 7 business days. Cancellations inside 24 hours and no-shows forfeit the deposit, since that time is held for you and is difficult to fill on short notice. If something comes up, call or text me at 302-510-0014. Every appointment includes one courtesy reschedule, even inside the 24-hour window, as long as you reach out before your scheduled start time.

  • Nothing. If weather prevents safe or effective service on a mobile appointment, I move you to the next available time at no charge and your deposit carries over. If I cancel for any reason and you would rather not reschedule, I refund the deposit in full.

  • The final price is based on the condition and size of your vehicle. I conduct an inspection to determine the exact cost, which can be done in person or via photos. If you choose to send photos, please provide detailed images of the areas you want serviced, including the exterior, interior, or engine bay. The more photos, the better!

  • If I discover anything during the detail that requires extra attention and cost, I will notify you. You’ll receive a detailed explanation of the issue, the cost to resolve it, and I will only proceed once you approve.

  • Please make sure your vehicle is accessible from all sides and remove all personal items and trash before we arrive. If you need assistance with removing items, I can help, but an additional fee will apply for this service.

  • Yes, for mobile detailing, I require access to electricity and water at the location. If your location doesn't have this, reach out and I can arrange a drop-off at my location.

  • Service times vary depending on the service you select and the condition of your vehicle. Detailing can take anywhere from 2 to 12+ hours. If you have a time constraint, please let me know so I can adjust the service accordingly.

  • Absolutely! I encourage all clients to inspect their vehicles before and after the detail. If something doesn’t meet your expectations, please let me know right away. I take pride in my work and will address any concerns you have to ensure you're fully satisfied.